629-309-2307
Privacy Policy
Effective date: September 18, 2026
10X Solutions ("we," "us," "our") operates https://www.10xsolutionsplumber.com/. This policy explains what information we collect, how we use it, who we share it with, and the choices you have.
INFORMATION WE COLLECT
Information you give us. When you contact us, request service, or book a job, we collect your name, phone number, email address, service address, and details about the work you need done.
Information collected automatically. When you visit our website, we may automatically collect basic technical information such as your IP address, browser type, device type, and the pages you view.
Cookies. Our website uses cookies and similar technologies to keep the site working properly and to understand how visitors use it. Most browsers let you refuse or delete cookies through your browser settings. Some parts of the site may not work correctly if you disable them.
HOW WE USE YOUR INFORMATION
We use your information to:
- Schedule and perform the services you request
- Contact you about your job, including updates and scheduling
- Send you a request for feedback or a review after your service is complete
- Respond to your questions
- Operate, maintain, and improve our website
- Keep records required for our business and to meet legal obligations
TEXT MESSAGING AND YOUR MOBILE NUMBER
If you give us your mobile number and agree to receive text messages, we may text you about your service and send a post-service feedback or review request.
Consent to receive text messages is not a condition of purchasing any goods or services from us.
Message frequency varies; you can typically expect one to three messages per job. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for help. Full details are in our SMS Terms at https://www.10xsolutionsplumber.com/terms.
HOW WE SHARE INFORMATION
We do not sell your personal information.
We share information only in the following circumstances:
- With service providers who help us operate our business — for example, our scheduling and customer management software and our text and email delivery providers. These providers may use your information only to perform services for us.
- When required by law, or to protect our rights, property, or safety, or that of others.
- In connection with a sale or transfer of our business, in which case your information would remain subject to this policy.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All of the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
THIRD-PARTY WEBSITES
Our website and our messages may contain links to websites we do not operate, such as Google. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.
DATA RETENTION
We keep your information for as long as needed to provide services, meet our legal and recordkeeping obligations, and resolve disputes.
SECURITY
We use reasonable measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
YOUR CHOICES
You may ask us to review, update, or delete your information, or to stop contacting you, at any time using the contact details below. To stop text messages, reply STOP to any message from us.
CHILDREN
Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
CHANGES TO THIS POLICY
We may update this policy from time to time. The effective date at the top reflects the most recent version. Continued use of our website or services after an update means you accept the revised policy.
CONTACT US
10X Solutions
Murfreesboro, TN 37129
629-309-2307